Our goal is for every customer to be totally satisfied with their purchase. If you are not completely happy, you may initiate a return for any reason within 15 days of delivery. We offer a hassle-free return process. Items must be unused, in their original condition, and returned with all original tags and packaging intact. If the item is defective, damaged, or not as described, we will cover all return shipping costs. If you are simply returning due to a change of mind, you may be responsible for the return shipping fees.
How to Initiate: Contact our support team directly to request a Return Authorization (RA) number and shipping instructions.
Refunds: Once the item is received and inspected by our warehouse, your refund will be processed back to your original payment method within 5-10 business days.
Are any purchases final sale?
Unless goods arrive damaged or are misplaced, the following purchases are considered final sale and may not be returned or exchanged:
Sale or Clearance Items: Products sold at a heavy clearance or marked as "Final Sale" on the product page.
Used items: Products that have been opened and worn by individuals are no longer valid for return
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location, but generally ranges from 7-14 days.
Where are your products manufactured?
Our products are sourced globally to ensure we provide the best combination of quality and value. Our jewelry is primarily crafted by specialized manufacturers in Asia who adhere to high-quality standards.
How much does shipping cost?
Shipping costs are calculated at checkout based on the weight of your order and your shipping address.
Standard Shipping: A flat rate of $4.99 applies to all orders under $50.
Free Standard Shipping: Enjoy FREE standard shipping on all orders totaling $50 or more.
